FAQ’s

How do i sign up for Marshmallow Pops news?

Signing up for Marshmallow Pops news allows you to hear about new arrivals, special promotions, styling news and more. Just head to the bottom right of our website to the 'JOIN OUR KINGDOM - SIGN UP AND SAVE', enter your email and click join!

What delivery services do you offer?

We offer standard shipping for our customers.

Has my order been shipped yet?

Once your order has been shipped you will receive an email with tracking details. You can also check the status of your order by logging into your account.

Who pays the customs duties & taxes?

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Our customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.

Are your products eco-friendly?

We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.